Frequently Asked Questions
please see also: Terms / Privacy
Policy /AIRLINE
TICKET TERMS/It's
On Us Terms
About Your Airline Tickets
What will I receive
and when will I receive it?
Shortly after placing your first call, you will receive your Reservation Request
Voucher, entitling you to 2 free round trip airline tickets. You can also redeem
your Voucher by using the link to our Redemption Center which you will find
in your registration confirmation email. The voucher
will contain all pertinent information regarding this offer, including a customer
service number for any questions. Simply complete the form and return
it as instructed. Once the Reservation
Request Voucher is validated, Spirit Travel will then
issue
a valid
Reservation Request Form. This vacation offer expires 1 year from date
of issue and travel must be completed before expiration date.
What do I
do when I receive my reservation request form?
When you have
received your Reservation Request Form, you must select two valid
dates, mail it in at least 60 days in advance of earliest departure
date, and all dates must have at least 30 days between choices.
What are the terms
and conditions of the offer?
This
program provides you with a set of round trip airfares to one of the
destinations listed below, with the purchase of five (5) to ten (10)
night's accommodations at a participating hotel. Hotel accommodations
package must be purchased through Spirit Travel. Travelers under the age
of 21 must be accompanied by a parent, relative or guardian 25 years or
older. You are responsible for any taxes and surcharges on the airline
tickets. This may include air taxes, passenger facility charges, airport
destination taxes, fuel and security surcharges and inspection and US
customs fees where applicable.
Where can I
go?
Destinations include Orlando, FL; Anaheim, CA; Daytona Beach, FL; Las Vegas,
NV; Honolulu, HI; Bahamas; Mexico; Sandals Resorts Jamaica; Royal
Caribbean and Carnival Cruises. Check your Reservation Request Voucher
for additional destinations.
What airports can I
depart from?
You may request to depart from most major U.S.
airports once your Reservation Request Form has been validated.
How far in advance
must I book my trip?
Please allow at least 60 days' advance notice
for your reservations. Some restrictions or blackouts apply during
Holidays. Cancellation fees may apply. Please read the Free Airline
Tickets Offer's Terms and Conditions for specific blackout dates and
cancellation provisions. All of this information is included on your
Reservation Request Voucher along with a customer service
number if you have any questions.
How long is the
minimum night stay?
The
minimum nights vary from 5-10 nights. The minimum night stay is based on
your departing airport and your vacation destination. The Reservation
Request Voucher provides complete information on hotels and room rates,
along with a customer service number if you have any questions.
Can I fly a
specific carrier?
You can request the carrier you wish to fly, but
there are no guarantees that you will be able to get that carrier based
on departure or arrival dates, times or airport.
About
Your Long Distance Service
1. Why choose
Save4Less?
2. How do I sign
up?
3. What
is a confirmed registration?
4. How does the
calling plan work?
5. Can I purchase
additional time?
6. Are there any
hidden fees?
7. How does the "Complimentary Minutes" offer work?
8. How am I
billed?
1.
Why choose Save4Less? (back
to top) 1. 2 Complimentary airline
tickets!
2. No switching service carriers! 3. One great low rate
all the time! 4. No hidden fees! 5. 100% satisfaction
guarantee! 6. No "10-10" gimmicks! 7. No time restrictions! 8. No
long term contracts! 9. Complimentary minutes of long distance
calling!
2.
How do I sign up? (back to
top)
As long as you are authorized
to make changes to and/or incur charges on this telephone account, simply
enter the appropriate information on our secure server. Once your
telephone billing information has been processed, you'll be
emailed everything you need to start making low-cost long distance calls
today!
3.
What is a confirmed registration?(back to top)
When you submit your order, Save4Less will process the information
you have entered. Once this is complete, a confirmation email will
be sent to you confirming your sign up information.
4.
How does the calling plan work? (back to
top)
Upon
signing up on our secure server for the plan, you will be emailed your
personalized
welcome package. This package will contain your Permanent PIN, and all
the information you need so you can start taking advantage of these low
rates
right away from any touch-tone phone in the continental U.S. - even a cell
phone or pay phone. To place a call using your new Save4Less account, you
simply
dial a toll-free access number, enter your PIN, and then dial the number
you wish to call. It's that simple. In the event you find yourself with
unused Save4Less calling plan minutes, they cannot be carried over so you
are urged to use them. Remember, there are never any long-term contracts,
no switching long distance carriers, no special connection fees or hidden
charges of any kind.
5.
Can I purchase additional time? (back to
top)
There is no need to purchase
additional minutes. Use Save4Less as much as you wish and any additional
minutes used beyond the "Plan" minutes will be billed the same low rate
of 4.9 cents.
6.
Are there any hidden fees? (back to
top)
Absolutely not! Save4Less will
NOT charge you any activation fees, connection charges, or any cancellation
fees. You pay just one low monthly charge for
your long distance plan, for calls within the Continental U.S.A.. You are
responsible for government mandated taxes and payphone surcharges.
7.
How does the "Complimentary 1500 Minutes" offer work? (back to
top)
It's
really quite simple. As a Save4Less customer, we'll give you 1500
minutes long distance calling within the Continental U.S.A. with our
compliments. Continental U.S.A. does not include Alaska, Hawaii, Puerto
Rico, USVI, Guam, or Siapan. You'll automatically receive 500 of your 1500
complimentary
minutes
for use during your first month and then 100 more of your complimentary
minutes each month for 10 months -- as long as you are an active customer.
All Complimentary minutes are in addition to the minutes included in your
plan. Minutes can not be carried over to the following month.
8.
How am I billed? (back to
top)
Your charges will clearly appear on your local telephone
bill statement as
"MainStreet Telephone." Eligibility for this calling plan is restricted
to pre-approved LEC outclearing areas only. If you are not in one of these
areas, your registration will not be confirmed. Any additional minutes
used beyond the standard plan minutes will be billed at the rate
plan of
$.049
per minute. |