Frequently Asked Questions
please see also: Terms / Privacy
Policy /AIRLINE
TICKET TERMS/It's
On Us Terms
About Your Airline Tickets
What will I receive
and when will I receive it?
Shortly after placing your first call, you will receive your Reservation Request
Voucher, entitling you to 2 free round trip airline tickets. You can also redeem
your Voucher by using the link to our Redemption Center which you will find
in your registration confirmation email. The voucher
will contain all pertinent information regarding this offer, including a customer
service number for any questions. Simply complete the form and return
it as instructed. Once the Reservation
Request Voucher is validated, Spirit Travel will then
issue
a valid
Reservation Request Form. This vacation offer expires 1 year from date
of issue and travel must be completed before expiration date.
What do I
do when I receive my reservation request form?
When you have
received your Reservation Request Form, you must select two valid
dates, mail it in at least 60 days in advance of earliest departure
date, and all dates must have at least 30 days between choices.
What are the terms
and conditions of the offer?
This program provides you with a set of round trip airfares to one of the destinations
listed below, with the purchase of five (5) to ten (10) night's accommodations
at a participating hotel. Hotel accommodations package must be purchased through
Spirit Travel. Travelers under the age of 21 must be accompanied by a parent,
relative or guardian 25 years or older. You are responsible for any taxes and
surcharges on the airline tickets. This may include air taxes, passenger facility
charges, airport destination taxes, fuel and security surcharges and inspection
and US customs fees where applicable.
Where can I go?
Destinations include Orlando, FL; Anaheim, CA; Daytona Beach, FL; Las Vegas,
NV; Honolulu, HI; Bahamas; Mexico; Sandals Resorts Jamaica; Royal Caribbean
and Carnival Cruises. Check your Reservation Request Voucher for additional
destinations.
What airports can
I depart from?
You may request to depart from most major U.S. airports once your Reservation
Request Form has been validated.
How far in advance
must I book my trip?
Please allow at least 60 days' advance notice for your reservations. Some restrictions
or blackouts apply during Holidays. Cancellation fees may apply. Please read
the Free Airline Tickets Offer's Terms and Conditions for specific blackout
dates and cancellation provisions. All of this information is included on your
Reservation Request Voucher along with a customer service number if you have
any questions.
How long is the
minimum night stay?
The minimum nights vary from 5-10 nights. The minimum night stay is based on
your departing airport and your vacation destination. The Reservation Request
Voucher provides complete information on hotels and room rates, along with
a customer service number if you have any questions.
Can I fly a specific
carrier?
You can request the carrier you wish to fly, but there are no guarantees that
you will be able to get that carrier based on departure or arrival dates, times
or airport.
About
Your Long Distance Service
1. Why choose Save4Less?
2. How do I sign up?
3. What
is a confirmed registration?
4. How does the calling plan work?
5. Can I purchase additional time?
6. Are there any hidden fees?
7. How does the "Complimentary Minutes" offer work?
8. How am I billed?
1.
Why choose Save4Less? (back to top)
1. 2 Complimentary airline tickets!
2. No switching service carriers!
3. One great low rate all the time!
4. No hidden fees!
5. 100% satisfaction guarantee!
6. No "10-10" gimmicks!
7. No time restrictions!
8. No long term contracts!
9. Complimentary minutes of long distance calling!
2.
How do I sign up? (back to top)
As long as you are 18 years old or older and duly authorized
by the telephone account owner to make changes to and/or incur charges
on the telephone account provided, simply enter the appropriate information
on our secure server. Once your
telephone
billing
information
has been processed, you'll be emailed everything you need to start making
low-cost long distance calls today!
3.
What is a confirmed registration?(back to top)
When you submit
your order, Save4Less will process the information you have entered.
Once this is complete, a confirmation email will be sent to you
confirming your sign up information.
4.
How does the calling plan work? (back to top)
Upon signing up on our secure server for the plan, you
will be emailed your personalized welcome package. This package will
contain your Permanent PIN, and all the information you need so you can
start taking advantage of these low rates right away from any touch-tone
phone in the continental U.S. - even a cell phone or pay phone. To place
a call using your new Save4Less account, you simply dial a toll-free
access number, enter your PIN, and then dial the number you wish to call.
It's that simple. In the event you find yourself with unused Save4Less
calling plan minutes, they cannot be carried over so you are urged to
use them. Remember, there are never any long-term contracts, no switching
long distance carriers, no special connection fees or hidden charges
of any kind.
5.
Can I purchase additional time? (back to top)
There is no need to purchase additional minutes. Use Save4Less
as much as you wish and any additional minutes used beyond the "Plan" minutes
will be billed the same low rate of 4.9 cents.
6.
Are there any hidden fees? (back to top)
Absolutely not! Save4Less will NOT charge you any activation
fees, connection charges, or any cancellation fees. You pay just one
low monthly charge for your long distance plan, for calls within the
Continental U.S.A.. You are responsible for government mandated taxes
and payphone surcharges.
7.
How does the "Complimentary 1500 Minutes" offer work? (back to top)
It's really quite simple. As a Save4Less customer, we'll
give you 1500 minutes of long distance calling within the Continental
U.S.A. with our compliments. Continental U.S.A. does not include Alaska,
Hawaii,
Puerto Rico, USVI, Guam, or Siapan. You'll automatically receive 500
of your
1500
complimentary minutes for use during your first month and then 100 more
of your complimentary minutes each month for 10 months -- as long as
you are an active customer. All Complimentary minutes are in addition
to the minutes included in your plan. Minutes can not be carried over
to the following month.
8.
How am I billed? (back to top)
Your charges will clearly appear on your local telephone
bill on the USBI bill page as being billed on behalf of MainStreet Telephone. Eligibility
for this calling plan is restricted to pre-approved LEC outclearing areas
only.
If you
are not in one of these areas, your registration will not be confirmed.
Any additional minutes used beyond the standard plan minutes will be
billed at the rate plan of $.049 per minute. |