Frequently Asked Questions
please see also: Terms / Privacy Policy /Cruise TERMS/It's On Us Terms

About Your Cruise

What will I receive and when will I receive it?
Shortly after placing your first call, you will receive your Reservation Request Voucher, entitling you to a free cruise. You can also redeem your Voucher by using the link to our Redemption Center which you will find in your registration confirmation email. The voucher will contain all pertinent information regarding this offer, including a customer service number for any questions. Simply complete the form and return it as instructed. Once the Reservation Request Voucher is validated, Spirit Incentives will then issue a valid Reservation Request Form. This vacation offer expires 1 year from date of issue and travel must be completed before expiration date.

What do I do when I receive my reservation request form?
When you have received your Reservation Request Form, you must select two valid dates, mail it in at least 30 days in advance of earliest departure date.

What are the terms and conditions of the offer?
This program is based on double occupancy and provides the recipient with one complimentary cabin with the purchase of a qualifying cabin package through Spirit Incentives. To receive the complimentary cabin you must purchase a five nights or longer cruise through Spirit Incentives at the published list price and your companion’s cabin fare is free. Full Payment must be made via major credit card at the time of confirmation. Travelers under the age of 21 must be accompanied by a parent, relative or guardian 25 years or older. You are responsible for any taxes and surcharges on cruise fares. This may include any passenger facility charges, destination taxes, fuel and security surcharges and inspection and US customs fees where applicable. You are also responsible for Port charges, non-commissionable fees, government taxes and gratuities.

What cruise line and type of cabin can I expect?
This program provides you with a complimentary five nights or longer cruise. You can choose the cruise lines, such as Royal Caribbean, Carnival, Norwegian or Princess, and the itineraries and the cabin style you desire. Check your Reservation Request Voucher for additional cruise lines available.

How far in advance must I book my trip?
Thirty (30) days advance notice is required for reservations. Reservations with less than 30 days advance notice will be subject to an expedition fee of $75 and availability.

What is included on the cruise?
This award includes your stateroom, all on board meals and snacks, complimentary 24-hour room service, a wide range of entertainment and international destinations. The Reservation Request Voucher will provide complete information along with a customer service number if you have any questions.

Is airfare included?
Airfare is not included but available through spirit incentives. Airfare allowances do not apply and cannot be used in conjunction with this award.

About Your Long Distance Service

1. Why choose Save4Less?
2. How do I sign up?

3. What is a confirmed registration?
4. How does the calling plan work?
5. Can I purchase additional time?
6. Are there any hidden fees?
7. How does the "Complimentary Minutes" offer work?
8. How am I billed?

1. Why choose Save4Less? (back to top)
1. Complimentary cruise!
2. No switching service carriers!
3. One great low rate all the time!
4. No hidden fees!
5. 100% satisfaction guarantee!
6. No "10-10" gimmicks!
7. No time restrictions!
8. No long term contracts!
9. Complimentary minutes of long distance calling!

2. How do I sign up? (back to top)
As long as you are 21 years old or older and duly authorized by the telephone account owner to make changes to and/or incur charges on the telephone account provided, simply enter the appropriate information on our secure server. Once your telephone billing information has been processed, you'll be emailed everything you need to start making low-cost long distance calls today!

3. What is a confirmed registration?(back to top)
When you submit your order, Save4Less will process the information you have entered. Once this is complete, a confirmation email will be sent to you confirming your sign up information.

4. How does the calling plan work? (back to top)
Upon signing up on our secure server for the plan, you will be emailed your personalized welcome package. This package will contain your Permanent PIN, and all the information you need so you can start taking advantage of these low rates right away from any touch-tone phone in the continental U.S. - even a cell phone or pay phone. To place a call using your new Save4Less account, you simply dial a toll-free access number, enter your PIN, and then dial the number you wish to call. It's that simple. In the event you find yourself with unused Save4Less calling plan minutes, they cannot be carried over so you are urged to use them. Remember, there are never any long-term contracts, no switching long distance carriers, no special connection fees or hidden charges of any kind.

5. Can I purchase additional time? (back to top)
There is no need to purchase additional minutes. Use Save4Less as much as you wish and any additional minutes used beyond the "Plan" minutes will be billed the same low rate of 4.9 cents.

6. Are there any hidden fees? (back to top)
Absolutely not! Save4Less will NOT charge you any activation fees, connection charges, or any cancellation fees. You pay just one low monthly charge for your long distance plan, for calls within the Continental U.S.A.. You are responsible for government mandated taxes and payphone surcharges.

7. How does the "Complimentary 1500 Minutes" offer work? (back to top)
It's really quite simple. As a Save4Less customer, we'll give you 1500 minutes of long distance calling within the Continental U.S.A. with our compliments. Continental U.S.A. does not include Alaska, Hawaii, Puerto Rico, USVI, Guam, or Siapan. You'll automatically receive 500 of your 1500 complimentary minutes for use during your first month and then 100 more of your complimentary minutes each month for 10 months -- as long as you are an active customer. All Complimentary minutes are in addition to the minutes included in your plan. Minutes can not be carried over to the following month.

8. How am I billed? (back to top)
Your charges will clearly appear on your local telephone bill on the USBI bill page as being billed on behalf of MainStreet Telephone. Eligibility for this calling plan is restricted to pre-approved LEC outclearing areas only. If you are not in one of these areas, your registration will not be confirmed. Any additional minutes used beyond the standard plan minutes will be billed at the rate plan of $.049 per minute.